During the design process we will work with the client to create the vision for the design based on the image(s) provided or from scratch. Our design work is inclusive for most orders. (We do not charge any extra fees for multiple proofs or total design mock-up!)
If you are design savvy, wonderful! Print ready artwork is always welcomed with joy! Our Prince Roland (our print & cut machine) prints eps format images.
We accept the common image types:
.jpg .jpeg .gif .png .Ai .EPS .TIFF .PDF
Other Questions? Visit our extended FAQ page!
Upon approval of the digital proof your order is added to the print & production queue.
We ship via USPS for the most economic pricing and we pass that cost-savings onto our clients. We encourage all clients to confirm their shipping address when placing an order to ensure receipt! If there are any issues or delays please contact your local USPS as well as our team.
Orders are placed in one of three channels; Etsy shop, Webstore, or Other (ie. Email, Phone, Etc). When an order is placed within Etsy or our Webstore, payment is received upon checkout. Clients may also submit a custom inquiry for any custom job that we offer but may be unlisted in either of our online shops. For any special inquiries we will followup with a link to an invoice for payment, or we will provide an estimate for the client’s approval.
Share photos of your final product in action! We love to see your custom designs in your environment. Share your photos on social media and use the hashtag #NaturallyCustom and we will reshare your photos as a part of our #NaturallyEnriching initiative.
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